Products
Details about our clothing, including features,and care.
What makes Cozy Culture clothing anti-stain?
Our anti-stain clothing is made with advanced fabric technology that repels liquids, preventing spills from seeping in and causing stains. The fabric forms a protective layer, making it easier to wipe off spills before they set in.
How do I care for my Cozy Culture clothing?
To maintain the anti-stain and water-repellent properties, we recommend washing your clothes in cold water and air drying them. Avoid fabric softeners, bleach, or harsh detergents, as they may affect the protective coating.
What sizes do you offer?
We offer a wide range of sizes, from XS to XXL. Please refer to our Size Guide for detailed measurements to help you find the perfect fit.
Are your fabrics eco-friendly?
Yes, many of our fabrics are eco-friendly and sustainably sourced. We use materials such as organic cotton and recycled polyester in several of our product lines to reduce our environmental footprint.
How water-resistant are your products?
Our water-repellent garments are designed to keep you dry in light rain and splashes. For heavy downpours, we recommend using more protective outerwear.
Can I machine dry my Cozy Culture clothing?
While machine drying is possible, we recommend air drying to extend the lifespan of the fabric and maintain its protective qualities.
Orders
Information about managing and tracking your orders.
Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact our customer support team as soon as possible. We process orders quickly, so changes or cancellations may not always be possible once the order is in progress.
How do I contact customer support?
For any inquiries, you can reach our customer support team via email at auracareinc@gmail.com. Our team is available Monday through Friday, from 9 AM to 6 PM (PST).
Shipping & Returns
Everything you need to know about delivery and returning your items.
Do you offer free shipping?
Yes, we offer free shipping on orders over $99. For orders under $99, shipping rates vary depending on your location and selected shipping method.
What is your return policy?
We offer a 30-day return policy. If you're not satisfied with your purchase, you can return or exchange the item within 30 days of receiving it, provided it's unworn and in its original condition. Visit our Returns and Exchanges page for more details.
How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to check the status of your shipment on our Order Tracking page.